Faq
-
You can make a booking by:
Filling out the online reservation form
Contacting us by telephone
Contacting us via email
All reservations are made by category
and not by specific model. Souda Bay Services
reserves the right in case of no availability
to upgrade the customerYes you can pick-up and drop-off the car in Chania free of charge , and Heraklion and Rethimno with a low cost fee
Yes,the minimum age is 21
You are able to pay via the following methods:
Cash
Bank TransferIn case of cancelation 48 hours before
pick up time ( 2 business days) full refund
of deposit is madeChild seats for children of all ages are available at no extra cost.
-
If you are collecting the vehicle anywhere on the island apart from our offices, one of our employees will be waiting for you with a sign writing your name. On your part, you must have your driving license with you.
Yes. Your only obligation is to ensure that when you return the vehicle it has the same amount of fuel as upon collection. If the car is dropped off with less fuel the client will be charged with the difference .No refund will be given for returning the car with more fuel that it was picked up.
No. There are many petrol stations on the whole island. Of course our employees are at your disposal whenever you want to know where your nearest one is.
In case of accident the renter should inform the company and the police and provide us with a copy of the police report.
Ff you need to extend the hire period then you should contact us so that we can check availability. If you do not give us early notice there will be extra charges apply. For delays of more than 1 hour will incur a charge equivalent to the daily hire rate.